AI powered e-commerce concierge
Improve your e-commerce sales and reduce the burden on your contact center.
Get precise responses from spreadsheets
Spec sheets, technical documentation, products and sales lists, etc.
As the only chatbot that can give you accurate responses for questions about your spreadsheets documents, Racky is not afraid of excel files.
Global and per-user knowledge bases
Build up your chatbot’s knowledge base for each use case scenario.
Limit specific information from your uploaded files, videos or websites to any of your internal teams and users.
Embed anywhere, quickly
Customize our powerful widget and embed in your website or intranet in seconds. Use to attract new customers, provide support or even lock it for your workspace users only.
Use your own branding, set up welcome messages and actions and more.
Pricing
Free
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Customizable widget
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100 credits
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Multiple widgets -
Multiple agents -
eCommerce integration -
WhatsApp integration -
Live agent -
Implementation support
Standard
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Customizable widget
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10000 credits
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Multiple widgets
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Multiple agents (2)
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eCommerce integration -
WhatsApp integration -
Live agent -
Implementation support
Extended
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Customizable widget
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20000 credits
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Multiple widgets
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Multiple agents (5)
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eCommerce integration
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WhatsApp integration
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Live agent
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Implementation support
Premium
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Customizable widget
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40000 credits
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Multiple widgets
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Multiple agents (unlimited)
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eCommerce integration
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WhatsApp integration
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Live agent
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Implementation support
Take advantage of Racky's powerful
Knowledge base builder
Upload text files, spreadsheets, YouTube videos, web pages and much more!
Get useful information about your users
Each chat session is recorded and presented to you with useful information about the user, status of the thread and messages.
Easy to understand pricing model
Unified credits system. Buy credits that will be discounted for each response from your assistant.
Multilingual
Your chatbot can understand and reply in the language of your users and customers.
Team building
Organize your users and set specific knowledge base bits for an individual person, team or even multiple.
Choose your LLM
Pick the LLM that best suits your needs. Switch as many times as you want and test the speed and accuracy of responses in our exclusive Knowledge base tester.
Audio messages
Improve efficiency by sending audio messages to our AI instead of typing them.
Schedule a meeting with us
Test your knowledge base dynamically
Try different LLMs to check the response times and accuracy of the responses in real time.
Switch to different users to see how your chatbot will respond based on the information and documents assigned to them.
